Founded in 1998, the wigand group has its headquarters in guangzhou (the guangzhou wigand company management services ltd.) and is the first 3s specialised business chain model to harmonize spare parts supply, service standards, chain management and training. After 17 years of development, three main causes have emerged, namely, the repair of the chain, the repair of the chain for medium-sized vehicles and the chain of highly authentic parts。

Since its establishment, the chinese chain has earned the trust and appreciation of its 200,000 luxuries clients, thanks to its core values of "relationship and dedication " , "parts leave with ten penalties, pay 500 for extra hours, pay 500 for quality repairs and three for quality repairs" and, as of now, has opened more than 100 chains in more than 50 cities in china, east china, north china and china's medium-sized economy。

Wigand focused on the post-car market, consistently adhering to the business philosophy of "customer-centred", constantly changing, and working to create unforgettable service experiences for consumers. In 2020, he would become a respected, over-billion-dollar, post-car market-based business group. (air repair, auto-compatible)

Based in guangzhou, china, where the bulk of imported vehicle parts are located, a single supply, uniform standards, unified management, unified technical training, chain operations, quality assurance of maintenance services, cost control, and a flat fee

Fake to ten

If the company is found to have committed the following acts of fraud, it is assumed that it will do so:

1. The use of false and false parts;

2. Unreplaced spare parts stated to have been replaced

Back to work, 500 for overtime

If one of the following problems arises in repairing the car, the company will pay $500 in cash

1. The same quality problems arose within three months of the release of the project maintained by the company, resulting in the need to return to the plant and the longer than promised;

2. Due to its own responsibilities, it was unable to deliver on time. (by the time agreed in the acceptance agreement, except for undetermined or additional items)

Three to one

If it is found that the cost of maintenance hours or spare parts is higher than the local price of the 4s shop, the higher portion will be paid at three times the amount (except for the 4s specials and discounts)。

Quality warranty

1. Subsidiary disks, oil spills, for one year;

2. Major repair projects, body appliances, for two years;

3. Three years of warranty for the painting project (as otherwise agreed in the statement of settlement)

(b) the first model of specialization of the 3s chain of china's luxury cars, with high value for money, uniform supply, uniform standards, unified management and unified technical training to ensure the quality of maintenance services, while saving between 30 and 40 per cent per year for clients;

(a) the unchallenged consumer victory made a public pledge to "false the parts 10 to 10, pay 500 for the delivery of the vehicles and 500 for the quality of the repairs and three for the cost", leaving the customer without any concern for consumption;

China’s brand size is china’s professional benz boma ordi specializing in chaining, and china’s current large luxury car specializing in chaining. To date, 80 branches have been opened throughout the country, winning the trust and appreciation of more than 150,000 luxury car clients;

Quality assurance won a successful iso 9001 international standards quality system certification, with strict use of pure fittings of the same quality as the manufacturer. (b) the advantages of national harmonization of large-scale spare parts, which were recognized, including by car manufacturers;

The professional focus has been built on nearly 15 years of brand-based experience, with a constant focus on farming in the area of luxury car repair in germany; over 3,000 employees, over 1,000 industry senior car mechanics, managerial staff, and 1 million maintenance experience;

Over a decade of experience, the standard operating success has resulted in the development of detailed operational specifications and standardized processes, and the development of enterprise erp management system software with an autonomous copyright to ensure a chain of professional and regulatory operations;

Efficient and fast-forward staff training, all maintenance and service staff are on board, and standardized processes and a robust software platform ensure that services are efficient and fast. Pre-arrange for "zero waiting" and maintain appointments for fast-tracking of the green channel, thus saving valuable time for clients;

(a) to maintain the concept of "good-faith and caring" services throughout the development process, to place "effective protection of the interests of the client" at the forefront of enterprise development and to include it in the basic law on winning enterprises;

(a) the preponderance of insurance has earned the confidence of many insurance companies by establishing strategic partnerships with him to provide insurance, settlement, maintenance and one-stop-shop services to clients so that they can save time and enjoy more competitive premiums;

The group has recognized the excellent technology and thoughtful services of wah, which have won the reputation of a wide range of clients. China's petrochemicals, south shipping, hua zheng, construction banks, samsa, libai, set, far east and rain yun have signed contracts with more than 400 well-known enterprises across the country。

Wigand's specializing in chaining

Membership advantages:

Powerful brands can be trusted, and power can open the door to wealth

Chain edge:

(a) the chain of business model for the "wigand" brand, which functions in a standardized manner through a unified brand image, business model, price policy, promotional programmes, technical standards, material supply, etc., improves the market competitiveness of the union chains through the professional technological advantages of its chain, network and brand advantages, thus providing consumers with a sense of stability, trust and security, and thus secure long-term stability。

(b) according to western developed market development patterns, such as europe and the united states, the automotive service sector is one of the zui industries suitable for chaining, with the specialized branding model of the post-car services market accounting for 80 per cent of the automobile services market。

(c) the establishment of the chain management headquarters in 2007 and the establishment of the washington company for enterprise management on the basis of the chain headquarters in 2009 were the first 3s specialization in the chain management model to harmonize the supply of spare parts, common service standards, unified chain management and training, while ensuring the quality of services, resulting in annual savings of 30 to 40 per cent for clients. A set of mature models for the development of a chain of well-developed, replicable automobile service industries adapted to china's national conditions has evolved and has been hailed by the industry as the "walma" of the high-end luxury car specialized market。

Brand advantages:

(a) at present, after 16 years of development, the luxurious car repair chain has become the exclusive vehicle repair chain (14 provinces, 42 cities, 75 chains) covering the area of zui, with more than zui branches;

(b) since its establishment, china has earned the trust and appreciation of over 160,000 luxurious car clients throughout the country, thanks to the four major commitments of "dependant dedication and demonstration" of the core values, "equipment, ten penalties, 500 for extra hours, 500 for quality repairs and three for good." especially in the case of the development of a more mature market in china-east and south china, the winning brand has a high profile and reputation among consumers。

Stability:

(a) as the market matures, more independent services and spare parts centres have emerged, new car sales have become increasingly competitive with the increase in authorized distributors, and the rate of maori sales of new cars is declining, but the high cost of building 4s stores, operating costs, and marketing pressures have resulted in many 4s stores not returning;

(b) luxury cars are characterized by low investment, lower operating costs and faster return cycles. As the economy develops, luxury cars have become more widespread, and more and more people are buying luxury cars, and the post-car market is a long-term and stable industry with bright prospects for entering the field of luxury cars。

C) as consumer perceptions change, consumer perceptions of car conservation deepen, consumers are willing to spend more on car repair and maintenance, thereby allowing the car repair industry to continue。

D) repairs and maintenance of luxury cars are rigid and less affected by global economic cycles。

E) increased consumer loyalty through chain-based regulatory management can yield sustained returns。

Wait for another chance. If you miss it, you won't get a chance to develop fast

Market prospects

Market prospects:

A report by mckinsey consulting indicates that china's zui will soon replace the united states as the larger global luxury car market in 2016. China's luxury car sales are expected to reach 2. 25 million in 2016, and by 2017 it will become the world's larger super-luxe car market。

In the international market, automobile services have been referred to by industry as the larger cheese chain in the automobile industry. As a result of full competition in the global automobile market, the region of the automobile industry has gradually shifted from car manufacture to after-sales services, while china is still in the age of car sales compared to mature markets in europe and the united states; in a fully internationalized automobile market, with automobile sales accounting for 20 per cent of the total automobile industry, spare parts supply about 20 per cent, 50 to 60 per cent of which are generated in the area of its services, car sales, accessories and maintenance have a ratio structure of 1:1:3 throughout the process of its profitability; this general trend in the global market will be the direction in which the chinese automobile market is developing。

Business analysis

Analysis:

The coalition supports:

Outreach centres:

1. Assisting in the assessment of physical site selection;

2. A map of the impact of the outside of the union shop and the reception hall (2 copies);

3. Provide vi visual standards;

4. To review the plans for the union shop;

5. Acceptance and inspection of the effects of the renovation of the union store (if the inspection and inspection did not comply with the wi system standards and the deadline was changed)。

Market centres:

1. Provision of a free national telephone service;

2. Provide overall outreach to the wigand website;

3. Provision of a national unified quarterly market planning exercise each year, as well as a unified campaign promotion material;

4. Provide a unified customer relationship management platform to inform union stores on the effective extraction and analysis of customer data;

5. Provide a unified member management system and management strategy to inform the promotion of client satisfaction at the union store;

6. Providing information on business relationships in a chained industry as a reference for decision-making in the business of associated firms;

Online advice on day-to-day management of market personnel。

Ministry of administration:

1. Provision of procurement of staff uniforms;

Standards for the provision of customer reception supplies;

3. Provision of company brochures, a manual for employees, and the basic law of wah shing;

Training and day-to-day management advice for new administrative staff。

It centre:

1. Provide installation and maintenance support for the erp management system;

2. One erp management system training session free of charge;

3. Provision of upgrade services to company product versions free of charge;

Provision of online access advice for erp management systems。

Supply chain centres:

1. Provide a unified platform for the procurement of spare parts to ensure the same quality and price as the direct-account shop and provide after-sale services for the spare parts in accordance with harmonized chain standards;

2. Training of personnel for chained and unified accessories;

3. Provision of daily support and answers in the supply and management of spare parts;

4. Provision of pre-service training support for accessories managers;

5. Training in the use and installation of parts coded for searching disks;

Operating centres:

1. Provision of the operational manual;

2. Provision of video material on service process standards;

3. Providing network outreach support;

4. Provision of on-site inspection support;

5. Support for service capacity enhancement;

Provide capacity analysis support;

7. Provision of on-site mentoring support for regional managers;

8. Meetings and training organized by the convergence of hong kong。

Centre for production technology

Provision of equipment tool allocation programmes and prices;

2. Provide procurement support and training in the use of specialized testing equipment;

3. Provision of online answers by technical diagnostic experts;

4 provide a database of maintenance cases;

5. Provision of new vehicle-type technical training;

Provision of on-site technical coaching support;

Joining forces one day early, they enjoy these opportunities and make it easier to operate。

Note: the amount of investment in this project, the number of registered shops, the number of registered areas and business models are based on more recent advice! We suggest that you contact the company free of charge and get timely updates on the project (comparison between business requirements and suggestions for multiple projects). More on-line on the network。