In recent days, the online psychological services platform has launched a “respiratory programme” aimed at providing more professional, caring and effective psychological support to users through the upgrading of the “dissemination” service. The founder and chairman of the board of directors, seo wingqi, said: “at first, he wanted to help people better cope with the challenges of life and embrace a better life through a “breath plan”
In this regard, it is important to ensure that professional qualifications and competencies are strictly applied, that the threshold of access for listeners is raised, that listeners have a degree in higher education and above, as recognized by the ministry of national education, and that they have a degree degree in higher education, and that they have a level ii and iii degree in psychological counselling, a platform to certify vocational qualifications such as long-distance courses or a certificate for a psychiatrist。
At the same time, a model of competence for psychological listeners is being developed, with clear requirements for access to qualifications, professional ethics, personality, intellectual skills, professional values and competencies。
In addition, a series of professional trainings will be provided to listeners, and the mapping of the career development of counsellors will help upgrade professional competencies and services。
Upgrade the community module "q & a" in "heart" in app
The mobile end upgrades the two community modules “heart” “questions and answers”, which build on the strengths of the community of counsellors within the platform, provide outreach services to different user groups in the app, in addition to psychological counselling, and help users develop a continuous understanding of the community, reduce stress through community-based interaction and acquire professional and multi-dimensional mental health knowledge。
24-hour online chat partner - ai warm
As an ai consultation product, "ai warming" works to provide full psychological support to users. Through the use of such techniques as text recognition, natural language processing and so forth, warmth enables effective communication with users, providing them with emotional and life-related answers and personalized advice and care。
Since it went online, the "ai warmth" has been accompanied by more than 10,000 users, with a 95 per cent rating rate and an older user's second conversation rate exceeding 100 per cent。
It is worth mentioning that this “respiration programme” is designed to provide 25 million free “red talk packages” to the public at large, and that users can receive 25 minutes free of charge for the “tree cave cat applet”. The cave cat, a newly launched ai psychological talk procedure, is now housed with 10,000+ professional psychologists, listening to 600 million+minutes of the user's voice。
According to the information received, one point was established in 2015, with 42,000 counsellors and a cumulative total of over 39 million users. The aim is to provide comprehensive mental health services through multi-dimensional core technologies such as digitization, specialization, standardization, intelligence, precision and depth. (sun sweets)
