They say they're done with people, goods, fields, easy business, easy management! Today we'll split up。
1. People
It's all about the business
/ management: direction, management, decision-making
Technician: technology, quality, efficiency
Front desk/service consultant: reception, offer, conversion, customer relations
Client: owner, customer, repurchase
Core: people are right and things are gonna be fine。
Goods
It's not a commodity, it's a gas repair plant
Maintenance project (maintenance, major repairs, tyres, bottles, spray paint, etc.)
Spare parts (real, secondary, brand)
Quality of services (velocity, quality assurance, clean, secure)
Honours, trust, commitment
Core: goods = what can you solve for the owner。
3. Fields
It's all about contact
House environment, workplace, sanitation
Reception and rest areas
Online scenes: tremors, tweets, friend circles, short videos, group purchases
Service flow: pick-up -- check -- quote -- construction -- hand-over visits
Core: = the first impression and experience of the client。
What's the use of making people's stores? 1. People are done
It's steady, it's not exhausting, it's not pimping
Service, owner trust
Old employees can stay, new employees are strong enough to be strong。
The goods are ready
Clear project, transparent price
Quality stability, low recovery
Specialized projects, competitive car owners are willing to come, spend and repurchase。
The field is ready
It's clean and clean. The owner wants to come in
It's on the line. The client came to us
Processes are smooth, experiences are good, and there are high entry rates, high conversion rates and good reputations。
Iii. Summary of statements
People's yard at the garage:
Man: mind the good, use the right, keep the others
Goods: project preparation, quality assurance, branding
On-line experience
The three of you can do it together, and it's easier to do it more easily。
