Ms. Lee: “on the 13th anniversary of my marriage to my husband, he bought me a present because on march 9th he bought it at kangshan xiaomei's house.”
This mi-12 phone cost $3999. Ms. Lee, working in the communications industry, said that on 11 march, mobile phones had retreated when using inside company software and later when shopping software had been used. She reflected on the sale of millet, which was preceded by a system upgrade, but after six months, the problem was still sporadic。
On 16 may, she went back to the moon lake shop in the haeima district, where mi was authorized to serve。
Ms. Lee: "we can't test it on our side, i'll brush it for you, and i've chosen it for you, and i don't care. I said, "well, give me a brush. I didn't think there were so many problems, i just showed it to you, and i went home the next day."
Mi authorized the service centre of the nimbau sun lake shop: "the failure is not repeated, it cannot be detected, if it is repeated on the spot, we can see the problem on the spot, it's a good solution, and there may be problems with your software incompatibility."
At mi's request, ms. Lee collected a malfunction video, one of which showed that she was using a healthy ningbo application to dial cards, her mobile phone was stuck and ms. Lee slapped her on the phone。
The other paragraph shows that ms. Lee clicks on the contact person in the micro-letter, that the dialogue box that comes out is always the next person, and it seems that the screen is misdirected. Ms. Lee said that the mobile phone had since been sent to hangzhou for overhaul and had just been brought back on 13 june。
Mi authorized the service centre at nimbau's moon lake shop: "if there is a problem with the cell phone, it can be detected, but there are some systemic problems that can also be solved by a brush, but the last time we tested it, when hangzhou returned to work, it could be detected, and you were contacted. (reporter: how could there be such a problem with the description?) (ms. Lee: i suggested i brush the machine, after the key brush, and then the next day i showed up, and i sent them a micro-letter, which was all there, and they explained to me that this was a third-party software problem, and my phone was going to be a problem, and i couldn't accept it, because i had another phone, because the kid was calling a card in the morning, and my other phone was not.)
Ms. Lee said that her work software was the most frequent. She tried for a while, and none of the problems, such as a retreat, a dead plane, a carton, an error in position, and the reasons for the failure of the shop were clear。
Mi authorized the service centre at nimbau's moon lake shop: "not now, beyond time, but i have problems on my side, and i can give feedback to the leaders above."
Mi's customer service: “is there a black screen?” (mrs. Li: yes, there was a feedback on your side, and you should have recorded it.) on june 11, you responded, and you sent it back after you approved the sale. (reporter: okay, my question is, what's the problem with this phone?"
Journalists waited 24 hours and received no response from mi. The following day, ms. Lee sent another video to the journalist saying that her mobile phone was again in cardon when she used her work software. She also told journalists that her colleagues had no similar problems with the work software on mi-11。
