The duration of the three packages is seven days, fifteen days, ninety days, thirty days and five years, provided that these periods are determined by the nature of the product. The three packages provide for the returnability of the goods for two maintenance periods, as well as for the maintenance of unserviceable evidence. The duration of the three packages is seven days, fifteen days, ninety days, thirty days and five years, provided that these periods are determined by the nature of the product. The three packages provide for the returnability of the goods for two maintenance periods, as well as for the maintenance of unserviceable evidence。
1. The duration of the three packages is as follows:
“7 days” provides that within seven days of the sale of the product, the consumer may choose to return, exchange or repair the product if the performance fails。
“15 days” provides that within 15 days from the date of sale of the product, the consumer may choose to exchange or repair the product for performance failure。
The term “three packages shall be effective” as follows: “three packages shall be valid as from the date of the invoice. Of the first 18 commodities issued by the state for the implementation of the “three packages”, the “three packages”, such as colours, watches, etc., are valid for a period of six months to one year, with the main components ranging from one to three years. For products that have been repaired twice during the validity of the “three packages” and are still not in normal use, the consumer may, on the basis of the repair records and certification, switch the product of the same model to the same specification or return the goods in accordance with the relevant provisions, the “three packages” shall be valid for a period of time to be worked out due to the occupation of the repairs and the absence of spare parts. The “three packages” after the exchange are recalculated from the date of the exchange。
The “90” and “30” provisions provide that, in cases where, during the period of validity of the “three packages”, repairs have not been repaired for more than 90 days from the date of delivery because the producer has not supplied spare parts, the repairer shall indicate in the repair condition that the seller is free of charge changing the product of the same type for the consumer。
5. 30 days and 5 years: the repairer shall ensure that the products after repair are in normal use for more than 30 days, and the producer shall ensure that the spare parts that meet the technical requirements continue to be made available for five years after the termination of the product。
6. The new three packages are to be implemented as from 25 august 1995 and consumers have the right to demand three packages of responsibility from sellers, repairers and producers for products purchased after that date and listed in three packages。
Two or three packages provide for several repossessions, and two repair packages require that they remain unserviceable. If the seller refuses to return the goods, the consumer may defend his rights by:
1. Settlement in consultation with the operator;
2. Request mediation from consumer associations;
To appeal to the relevant administrative authorities;
4. To submit to institutional arbitration on the basis of an arbitration agreement with the operator;
5. Litigation before the people's court。
Iii. Which three packages of services provide for three packages of services to be repaired, replaced and withdrawn. The basic element of the three packages is that the operator has a duty to repair, replace and return the goods free of charge if there is a quality problem with the goods being operated for a certain period of time and, if the operator fails to comply with this obligation, is liable for the corresponding civil liability. I remind you that the introduction of “three packages” for goods or services is a way for operators to assume quality assurance for goods (services)。
