Three packs of home electricity
What is the content of the three packages? So let's look at them next with the short copy of the network。
What are the three packages of electricity?
Within seven days from the date of sale of the product, the consumer has the option of returning, exchanging or repairing the product if the performance fails. Upon the return of the goods, the seller shall refund the amount of the goods at the invoice price at a time and then recover from the producer, the supplier or the purchase and sale contract in accordance with the law。
Within 15 days from the date of sale of the product, the consumer has the option of changing the goods or repairing the performance. When goods are exchanged, the seller should switch the product of the same model to the consumer free of charge and then recover from the producer, the supplier or the purchase and sale contract in accordance with the law。
During the three packages in effect, the repair of products that are still not in normal use is carried out twice, with the repair records and certificates provided by the repairer, and the seller is responsible for the free transfer of the product of the same model to the consumer or for the return of the goods in accordance with article 13 of this article, and then for recovery from the producer, the supplier or the purchase and sale contract in accordance with the law。
The repairer shall indicate in the condition of the repairs that, in the absence of spare parts supplied by the producer during the three packages of validity, the seller changes the product of the same model to the consumer free of charge. They are then reimbursed by law to producers, suppliers or under purchase and sale contracts. For reasons of the repairer himself, if the period of repair exceeds 30 days, the same-modeled product is transferred free of charge to the consumer. The repairer will bear the cost.
Full text of the three packs:
Article 1 defines the duties and obligations of the seller, repairer and producer in relation to the repair, replacement, return of certain goods (hereinafter referred to as three packages) for the protection of the legitimate rights and interests of consumers. This provision is made in accordance with the law of the people's republic of china on the quality of products and the law of the people's republic of china on the protection of consumer interests and interests。
Part of the goods for the purposes of this provision means the products listed in the part catalogue for the implementation of the three packages (hereinafter referred to as the catalogue). The catalogue is developed and adapted by the state council's product quality control authority in conjunction with the business and industry authorities and issued by the state council's product quality control administration。
Article iii. The list of products applies the principle of who is responsible for the distribution of the three packages. A contract between the seller and the producer, the seller and the supplier, the seller and the repairer shall not relieve the three packages of responsibilities and obligations under this provision。
Article iv. The indicators set out in the catalogue are the most basic requirements for the fulfilment of the three packages. The state encourages sellers and producers
Article v establish three-package implementation rules that are more stringent than these provisions. This provision does not exempt the three packages of non-catalogue products from the liability of the seller and the producer to commit to the consumer a higher than the three packages of catalogued products。
Article 6 the seller shall perform the following obligations:
(i) there is no guarantee that the three packages will be implemented and that the products listed in the catalogue will not be sold;
(ii) maintaining the quality of the products sold;
(iii) implementation of a system of inspection and inspection of incoming goods, which does not comply with the statutory marking requirements and which does not permit sales;
(iv) when the product is sold, it should be inspected in boxes, correctly debugged, describing the use of maintenance matters, three packages and repair units, and providing valid invoices and three packages of vouchers。
(v) properly process consumer enquiries, complaints and provide services。
(vi) the repairer shall perform the following obligations:
(i) undertake repair service operations; maintain the credibility of sellers and producers and refrain from using metaware and spare parts that do not meet the technical requirements of the product. (iii) ensure that repair costs and repair accessories are fully utilized for repairs. To receive supervision and inspection from sellers and producers; (iv) to assume responsibility for and loss from the failure of their own repairs; (v) to receive inquiries from consumers about the quality of the repair of products。
Article 7 producers shall fulfil the following obligations:
(i) clarify the three-pack approach. When the producer sets up or designates a repair unit, he/she must provide the consumer with three packages of vouchers, a list of the repair units, an address, a telephone call, etc., along with the product; (ii) he/she provides the seller responsible for the repair, the repair repairer with technical information, qualified repair accessories, training and the cost of the repair. (c) ensure that spare parts that meet technical requirements continue to be provided within five years of the cessation of production; and (iii) properly process and provide services to consumers, either directly or indirectly。
Article 8 the three packages are valid from the date on which the invoices are issued, net of time remaining for repairs and spare parts. During the validity of the three packages, the consumers made repairs, exchange goods and return goods on the basis of invoices and three packages of vouchers。
Article 9. Within seven days from the date of sale of the product, the consumer has the option of returning, exchanging or repairing the product if the performance fails. Upon the return of the goods, the seller shall refund the amount of the goods at the invoice price at a time and then recover from the producer, the supplier or the purchase and sale contract in accordance with the law。
Article x. Within 15 days from the date of sale of the product, the consumer has the option of changing or repairing the product for performance failure. When goods are exchanged, the seller should switch the product of the same model to the consumer free of charge and then recover from the producer, the supplier or the purchase and sale contract in accordance with the law。
Article 11: the repair of products that are not normally used twice during the three packages of validity, with the repair records and certificates provided by the repairer, the seller is responsible for the free transfer of the product of the same model to the consumer or for the return of the goods as provided for in article 13 of this provision, and then for recovery from the producer, the supplier or the purchase and sale contract in accordance with the law。
In cases where the repairer has not been repaired for more than 90 days from the date of the repair, because the producer has not supplied the spare parts during the three packages, the repairer should indicate in the repair condition that the seller is free of charge changing the product of the same model for the consumer. They are then reimbursed by law to producers, suppliers or under purchase and sale contracts. For reasons of the repairer himself, the repairer will replace the product of the same model with the same specification free of charge. The cost is borne by the repairer。
Article 13 during the three packages in effect, if the conditions for the exchange of goods are met, the seller shall return the goods because the seller does not have the same model and the consumer does not wish to replace the other models and specifications, the seller shall return the goods; if there are products of the same type and the consumer does not wish to transfer the goods, the seller shall return the goods and charge depreciation as provided for in this provision. Depreciation is calculated from the date on which the invoice is issued until the date of return, after deducting the amount of time spent on repairs and pending repairs。
Article 14 when goods are exchanged, no products that are defective, substandard or repaired may be supplied to consumers. Three packages are recalculated from the date of the exchange. It is the seller who sets up a new stamp on the back of the invoice and provides a new three packs of vouchers or a new stamp on the back of the three packs。
Article 15 during the three packages in force, repairs (including materials and working hours) are provided free of charge by the repairer, except where the product is not properly used due to improper consumer custody. The repairer should provide reasonable transportation costs for three packages of bulk products, which should then be recovered from the producer or seller in accordance with the law or as contracted。
During the three-pack period, three packages of services were promoted for vendors, repairers and producers。
Article 17 three packages shall not be used, but a fee may be imposed for repair:
(i) damage caused by improper use, maintenance or custody of the consumer;
(ii) damage caused by disassembly by a person not bearing three packages of repairs;
(iii) without three packages of vouchers and valid invoices;
(iv) three packages of vouchers that do not correspond to or are modified to the repair product model;
(v) damage caused by irresistible force。
Article 18. The cost of repairs is provided by the producer. Repair costs are those that remain to be paid to ensure normal repair during the life of the three packages。
Article 19 the seller is responsible for repairing the products, and the producer allocates the costs in accordance with the contract or agreement at a time, as agreed between the producing and selling parties. The form of payment for repairs commissioned by the seller or designated by the repairer is agreed upon in the contract between the seller and the repairer. Earmarked. If the producer chooses another way or sets up a network, the producer provides the repair directly
Article 20. The three packages of responsibility of producers, sellers and repairers that are insolvent, bankrupt, mergers and separate are carried out in accordance with the relevant national legislation。
Article 21. In cases of disputes between consumers and sellers, repairers and producers over three packages of products, the consumer association, the user committee of the quality management association and other relevant organizations may apply for conciliation, which the organization concerned should actively take up。
Article 22 if the seller, repairer or producer fails to implement the three packages provided for in this article, the consumer may appeal to the authority responsible for product quality supervision or to the business administration, which shall order it to comply with the three packages. Consumers may also apply for an arbitration settlement in accordance with the law and may also direct their actions to the people's court。
Article 23 this provision is interpreted under the responsibility of the state council's product quality control authority。
Article 24 this provision shall apply from the date of its publication. The three packs of partial domestic electrical production regulation (1986), issued by eight ministries and departments, including the former national economic commission, was also repealed. If other relevant provisions are inconsistent with this provision, this provision shall prevail. This provision came into effect on 25 august 1995。
