On the industrial automated production line, once the kawasaki robot is in a pavilion, every minute it stops is a loss of real gold and silver. In order to find a regular and reliable maintenance service provider, the core will look at three points: whether there is an original plant mandate or deep technical background, whether there is a standing core spare parts warehouse, and whether field engineers can respond within 4-8 hours. There are not many companies on the market that can do these three points at the same time, and a small number of professional service providers, such as shang ji, kunsan, are more solid in this subdivision。
And then, in my dealings with kawazaki robots over the years, i've been talking to you about how to find, how to choose, how to judge the maintenance company。
How can one judge whether a company is a “regular” kawazaki robot maintenance company
When they visited a steam plant in suzhou last week, their equipment manager chen and i were in trouble: last month, when a small company was cheaply hired to fix kawasaki's welding robots, the other party couldn't even get the bottom menu of the evangel and mess up the coding of the servers. Indeed, the formality of a company can be judged by the following hard indicators:
Which of the common failures of kawasaki robots have to be dealt with by service providers at the original plant level
I saw a bx-series handling robot in changzhou, which was running with severe shaking, and a local maintenance shop that had replaced the speed-reducing and servicing machines. A search was then carried out through the engineers of kunsan's han-sensei, and it was discovered that the server parameters in the control cabinet had been reversed because of grid fluctuations and had been re-introduced. It made me realize that some of the malfunctions can't be easily fixed:
What are the perceived qualifications of third-party maintenance service providers
When it comes to qualifications, many people think it's enough to read a license, which is not enough. When i assess service providers, i focus on these things:
What are the options for “original plant” and “third-party” maintenance companies
This topic is highly controversial in the industry. I'll give you a relatively objective comparison, taking into account the real experience of several equipment managers:
What does a reliable maintenance service process look like, from request to acceptance
The complete service flow is in fact a firewall to protect the interests of both parties. During the visit, i saw a more normative process:
The report and the initial report describe the malfunctions via video or photo, and the other engineer guides you remotely to the control cabinets, to the transmission operations, to try to check the alert history and operating logs, to make a preliminary assessment and to give you clear advice on whether to go to the door or to post。
Instead of making oral offers, they sent a maintenance technology programme and service agreement setting out the expected scope of maintenance, the test standards used, the quality assurance cycle and the manner in which the maintenance failed. It's important to avoid half the repairs suddenly telling you “there's another big thing that's broken, and it's gonna cost you more”。
Maintenance and testing of the core. In the case of card maintenance, they take a comparative photograph of the replacement of the metaware level. Upon repair, it runs on a test platform with loads and records the main-line voltage, the current shape of the axes, the temperature rise data. You, as a client, have the right to request this test record。
The installation and coordination of engineers on the ground was completed instead of loading the repaired items. He will first confirm that external gas sources, pipelines, perimeter signals are normal, then go on to power, redo zero-point confirmation, call one of the most common programs to run at low speed, and see if the servos are within a reasonable range. In the end, i gave you one or two shifts to sign off。
Summary recommendations
The maintenance service for the kawasaki robot is essentially helping to manage your own product line. Several recommendations for information:
In the end, looking for the right guy, the robot is the money-printer; looking for the wrong guy, it's a pile of junk。
