Job description
Director of operations for job description
I. Positioning and mission
Managing director in the corporate governance structure
End-to-end operation
Core responsibilities, responsible for
The corporate strategic objectives are translated into down-site business systems, processes and resource allocation to drive business
Operational efficiency, cost control andClient experienceFull upgrade. Direct
Ceo
Reporting, responsible
Coordinated management of cross-functional teams covering operations, supply chain, warehousing, logistics, passenger services, goods
Quality, procurement, etc. Building sustainable growth through data-driven management
Mechanisms and risk-control systems ensure that enterprises remain robust and flexible in changing markets。
Core responsibilities and areas of work
1)
Strategic implementation and operational integration: lead in the development of annual operational strategies, key indicators, implementation
Road map, working with other corporate sectors to drive strategic landings to ensure resource allocation and goal 1
Here。
2)
Business systems development and institutional norms: combinating standardized business processes
Sop
.
(c) procedures, establishment of norms of conduct, appraisal systems and mechanisms for monitoring implementation。
I'll be back in a minute
Supply chain and logistics management: promoting end-to-end supply chain optimization, control of procurement costs, promotion
High stock turnover, lower transport and storage costs, and ensure the timely and steady arrival of materials。
4)
Client operations and experience upgrading: establishment of customer service standards, maintenance and after-sales processes, and promotion
Increased response rate and problem resolution rate, reduced complaint rate and increased client satisfaction and buy-back rate。
I don't know
Data-driven business analysis: building a unified data board to drive business judgement straight
The perception of a shift to evidence and continuous problem diagnosis, solution design and impact assessment。
6)
Quality and compliance assurance: embedding quality management in day-to-day operations to improve quality costs and winds
Risk control lists to ensure that products and services comply with relevant regulations and standards。
