Ms. Chiang's apple 6 phone in kunming was stolen and reported to the police that the stolen phone had been repaired in fukuo. She said she contacted fukuoMaintenance pointsSubsequently, the staff member at the point stated that the new machine had been replaced for the same day by the repairer, but that the maintenance records for the mobile phone had been changed during the negotiations. Ms. Chiang thinks she's in trouble with the maintenance of the black shop。
Yesterday, an apple authorized maintenance officer in fukuo said the owner had reported it and they would cooperatePolicePut the machine down. There was no stocking machine at the normal apple maintenance point and the replacement of the new machine would take 7 to 15 days。
What if your iphone, ipad or ipodtouch are lost? Yesterday, the east express journalist contacted a public relations manager at apple. The manager taught you how to get the device back and protect your data。
The owner was lost in kunmingApple phoneThey've been taken to fukushima
Ms. Chiang stated that on 30 december 2015, she had put apple 6 in her jacket pocket as she entered the mall in kunming city to ride in an elevator. Just a moment later, she found her cell phone missing and immediately reported it to the local police station, while it was missing on the official apple site. In order to ensure the security of the funds, she added a cell phone card the same day。
On the afternoon of 6 march 2016, ms. Chiang, through her friend after the apple sale, inquired about the maintenance of her mobile phone on the same day in tiancai, fukushima. Because of the lateness of the hour, she only sought help the following day at the police station where the incident had been reported。
“the civilian police informed him that the mobile phone was a stolen machine and that a case had been filed requesting that it be sold and withheld to assist in the investigation.” ms. Chiang said that at the time, the tsien tsai staff of fukuzhou said they were going to investigate. Ten minutes later, tsai tsai telephoned from fukuzhou, claiming that a new machine had been replaced on 6 march。
According to the regulations governing after-sale services, apple was in three packages of maintenance and, in the event of technical failure rather than human damage, apple would replace a new machine for eligible consumers. Ms. Chiang's cell phone was purchased in early 2015 and was in three packages of maintenance。
“the maintenance site is lying and making black money with the dealers.” ms. Chiang said that mobile phone repairs required original documents such as machine invoices, machine boxes and three packs of cards. However, the dealers certainly did not, and the telephone numbers and identity information that had been filled in were false. It's not normal, it's got to be greasy。
Ms. Chiang also provided details that she had been able to access the product series of her cell phone on the apple network while the civilian police were dealing with the sale. After the call back, the number of his mobile phone series was lost, indicating that the records were changed during the period of sale。
Ms. Jiang claims that tsien tsai of fukuzhou said that her cell phone had been sent back to the factory. She requested the delivery number and was prepared to intercept the delivery via the police, which was refused。
The phone from the apple shop can also be repaired
Yesterday, east express journalists arrived in fukuo city at the 04-05 unit of the international public tea booth, located on the 26th floor of the international tunnel, where it was written that apples were authorized for maintenance. When the journalist gave the information, a person named zhang came to the office for information and said that on 6 march the transporter took the new machine. She said that she was reluctant to talk about other issues and wanted to interview the apple helpline。
The 100th floor technical services centre in eastern fukuzhou is one of the six authorized maintenance points for apples in fukuzhou. The shop staff indicated that apple clients needed original documents such as machine invoices and three packs of cards to fix their mobile phones, otherwise they could not benefit from three packages。
"can i fix the apple phone?" the reporter asked. The staff member indicated that it could also be repaired, but consumers had to pay for it. In addition, if the stolen machine was reported by the owner, they would seize it and cooperate with the police investigation。
If the apple phone was a technical malfunction, would you get a new machine that day? Reporters ask again. The maintenance staff indicated that they had to send the fixed mobile phone back to the factory for testing, and that the replacement of the machine would take between 7 and 15 days if the conditions were met. The maintenance points were not in stock, but standby aircraft would be provided。
What if we lose apple
Yesterday, the east express journalist contacted a public relations manager at apple. The manager indicated that if you lost or picked up an apple product, first contact local law enforcement agencies to report。
You can also find a list of serial numbers associated with your appleid and get information on the use of "find my iphone" and use "find my iphone" to find the consumer's equipment, for details see:。
Apple's manager indicated that consumers were advised to call immediately, contact applestore's customer service, or visit online://, for more information
In addition, apple advised consumers to open the appleid two-step validation as soon as possible to ensure, to the extent possible, that personal information is safe and secure. Reporter liu qinghua
