1. 2Knowledge managementYesDefinitionsAnd its underlying causes
Since km is an emerging interdisciplinary area, different definitions of km have emerged from different angles, with different sources of understanding。
1. 2. 1 six types of km definition 1. Definition of knowledge life cycle, function or process
This definition considers km as a life cycle or a complex organizational “functional”, “task” or “process” which is then broken down into sub-missions, sub-functionality, sub-processes. Knowledge management aims to improve these sub-tasks, in most cases for the creation or production of knowledge, procurement, identification or acquisition, recognition and evaluation, transformation, organization and connection, stereotyping or storage, refining or development, distribution, dissemination, transmission or sharing, expression or formatting, application and development. For example, wiig believes that “knowledge management is the understanding, focus and management system, visible and prudent knowledge-building, updating and application, that is, managing effective knowledge processes”
I don't know. According to skyrme, “knowledge management is the visible and systematic management of important knowledge and related processes such as its creation, collection, organization, dissemination, use and development. It requires the translation of individual knowledge into collective knowledge that can be widely shared and appropriately applied within the organization.”
I don't know. Jurisica notes that “knowledge management is the expression, organization, acquisition, creation, use and evaluation of knowledge”
I don't know. According to daghfous, “knowledge management is a combination of processes to control and manage the creation, coding, dissemination and impact of knowledge within the organization”
2. Strategic or management-oriented definitions
This definition details km from a management point of view, focusing on the strategic relevance of km pioneer plans, processes or agendas. As pointed out by malhotra, “knowledge management is a responsive approach to key aspects of organizational adaptability, survival and competitiveness when enterprises face growing and non-continuous environmental changes. In essence, it encompasses the process of organizational development and seeks to integrate organically the processing capacity of data and information provided by information technology, as well as the ability of people to invent.”
3. Information- or technology-oriented definitions
This definition is based on data and information management and is a management information system perspective. Researchers in this approach extend the reach of information management to knowledge, both through the use of information and communication technologies to store and disseminate more valuable or linguistically rich information, as well as knowledge in people's minds. As o'leary argues, “knowledge management is the effective management of knowledge using advanced technology in order to promote knowledge creation, access and reuse”
I don't know. According to kesner, “enterprise knowledge management is the process of identifying and using internal and external information to inform action”
4. Definition of collective or organizational knowledge
This definition views the collective or organizational dimension as a social system, with collective or organizational knowledge as the primary subject of knowledge management. As davenport argues, “knowledge management is the development of organizational knowledge assets to promote organizational objectives. The knowledge to be managed includes both explicit literature and implicit subjectivity. Management takes place in all processes of knowledge identification, sharing and creation”
I don't know. According to ruggles, “knowledge management is a way to actively leverage skills, experiences and perceptions within and outside the organization to add or create value for the organization”
I don't know. According to hibbard, “knowledge management is the process of acquiring collective corporate knowledge stored in databases, papers, employees' minds and spreading it to any place where it can be most effective”
Definition of individual/collective intangible or intellectual assets
This definition considers knowledge management to be primarily the management of human intelligence/intellectual wisdom, the development and sharing of personal and hidden knowledge, the enhancement of individual and collective intelligence, and the empowerment of intangible or intellectual assets, individually or collectively, as objectives and tasks of knowledge management. As noted by quettas, “knowledge management is the process of continuously managing knowledge to meet present and future needs, identifying and exploring existing acquired knowledge assets and developing new opportunities”
I don't know. According to sveiby, “knowledge management is the art of creating value from intangible assets”
6. Comprehensive view
Such a definition provides a comprehensive overview of technology, people and management issues related to the production, dissemination and use of knowledge, as wang wei gwang noted: “knowledge management is the integration of information, technology, knowledge management and people's management. It requires that information be linked to information, information and activities, information and people, knowledge-sharing, and that traditional organizational structures be adapted to the emergence and development of `knowledge workers', and that, through `task-to-task teams', the synergetic - win-win (win-win) strategy of multiple interests within and outside the organization.”
According to this book, knowledge management refers to the purpose of improving organizational knowledge innovation, enhancing organizational core competitiveness and achieving organizational sustainable development through the systematic management of processes for the audit, acquisition, production, absorption, application and protection of organizational knowledge and related intangible assets。
1. 2. 2 sources of awareness of different definitions
The existence of many of the above definitions of km is due to the fact that researchers have different research backgrounds and perceived root causes, including:
Knowledge management is information-based management. Researchers and practitioners in this field are generally educated in computer or information science, focusing on the construction of information management systems, artificial intelligence, re-engineering, groupware, etc. For them, knowledge is the object that can be identified and processed in information systems。
:: knowledge management is people-based. Researchers and practitioners in this field are generally educated in philosophy, psychology, sociology, management, for whom knowledge is a constantly changing process, a complex set of dynamic skills, know-how, etc. They are either as keen to learn and manage these abilities individually as psychologists or as keen to learn and manage them at the group level as philosophers or sociologists。
Knowledge management is learning-based and innovative management. Researchers and practitioners in this field generally have educational and professional experience in technology management, scientific research management, and innovation management. They capture the core issue of knowledge management, directly linking knowledge management to knowledge acquisition (learning) and the generation of new knowledge (innovation), and try to explore patterns of interaction between knowledge and learning, innovation and direct knowledge to the goal of organizational learning and innovation。
Knowledge management is the management of knowledge assets. Researchers and practitioners in this area generally have education and experience in financial management and capital operations, and expect to reform the balance sheet structure by managing knowledge as an asset, thus bringing knowledge assets within the scope of corporate financial evaluation。
Knowledge management is the management of knowledge resources. Researchers and practitioners in this field generally have educational background and professional experience in information resource management, library science, intelligence, and draw on the scope and theoretical approach of information resource management to integrate knowledge and all knowledge-related factors affecting the organization's viability and development into knowledge management, where knowledge workers have a prominent place and require a holistic and strategic management approach。
