The academic world is not rightKnowledge managementAnd generally accepted definitions. There are three dominant perspectives on the definition of km: the first considers km to be focused on information management; the second considers km to be focused on people management; and the third combines the first two perspectives with the view that the core elements of km include people, organizations and technology. This view has been recognized by an increasing number of researchers and has gradually been mainstreamed into knowledge management research and practice。
Business knowledgeManagement refers to the acquisition, collation, storage, sharing and innovation of the knowledge resources of enterprises through systematic methods and tools to enhance their core competitiveness and achieve sustainable development。
From a knowledge-system perspective, knowledge management is a knowledge system that constructs a humanist and technical mix of knowledge in an organization, allowing information and knowledge to accumulate through the process of acquisition, creation, sharing, integration, recording, access, updating and so on, creating organizational capital。
Knowledge management targets include:Visible knowledgeAndInvisible knowledgeI don't know. Visible knowledge can be expressed in words and numbers, easily communicated and shared in hard data, in documents that can be encoded, easily recorded and transferred; hidden knowledge that is highly personalized and difficult to format, in the human brain, which cannot be encoded and difficult to record and transfer。
Enterprise knowledge management needs to address practical issues such as effective translation of individual knowledge into organizational knowledge, knowledge-based management of business processes or practices in the organization, promotion of knowledge creation and application by individuals or teams within the organization, and identification of capture landscape knowledge and support for retrieval。
Development series
The management scholar peter drucker predicted as early as 1966: “the typical business of the future is a knowledge-based enterprise”. In his paper on information management and knowledge management, professor ur jiappe stated: “information management is the foundation of knowledge management and knowledge management is an extension and development of information management.” in terms of the development of enterprise knowledge management, enterprise knowledge management has gone through km 1. 0 (km1. 0), which addresses the assetization of business knowledge; km 2. 0 (km2. 0), which addresses the landscape of business knowledge; and km 3. 0 (km3. 0), which addresses the intellectualization of business knowledge. The development of the digital economy has greatly expanded the boundaries of enterprise knowledge management, which is no longer limited to the management of knowledge within a single enterprise, and the knowledge of individuals, teams and even other enterprises outside the enterprise may become part of enterprise knowledge management。
Applications
Km is based on the following six models: knowledge content orientation, community of practice orientation, staff growth orientation, business process orientation, integrated application orientation and innovation driver orientation。
Typical implementation pathways include: combing key business and knowledge systems, system landings, mapping lines; identifying core competencies, building knowledge systems, knowledge landscapes; integrating knowledge to support innovation mechanisms; focusing differentiation to support system innovation; and replicating models。
The key points for success in the application of enterprise knowledge management are team, strategy and planning. Teams are typically divided into three levels: leadership, supervisory, executive; and strategic incentives such as points, rankings, knowledge competitions, etc。
The digitized knowledge management advisory implementation path includes knowledge review, needs analysis and programme design. Knowledge management platforms can be divided into l1 content layers, l2 ecological layers, l3 performance tiers, with most enterprises building knowledge management in l1 or l2 and some internet or industry headlines achieving l3 performance tiers。
The knowledge management cases of manufacturing enterprises such as chinese iron equipment, ferdy battery, weigo group, china one script, kawai group, trinity group, tsang tai group, botsu, yunnan smook, and double gun technology, typically include knowledge banks, knowledge communities, training learning, research and development knowledge maps, and management of scientific and technological results。
Related derivatives
Knowledge management is presented in knowledge management in english and abbreviated as km. In his paper on information management and knowledge management, professor u jiappe argues that information management is the foundation of knowledge management and that knowledge management is an extension and development of information management。
In the area of enterprise knowledge management, the often used knowledge model is the i-seci model. The knowledge map is a knowledge view using information visualization. The development of enterprise knowledge management has gone through three phases: knowledge management 1. 0 (km1. 0), knowledge management 2. 0 (km2. 0) and knowledge management 3. 0 (km3. 0), addressing the assetization, landscape and intellectualization of business knowledge, respectively。
It is recognized that the classification of knowledge is based on the classification of knowledge into two categories: implicit and explicit. Invisible knowledge is highly personal and difficult to format, and subjective understanding, intuition and premonition all fall into this category. Visible knowledge can be expressed in words and numbers, easily communicated and shared in hard data, and edited programs or universal principles。
The corporate collaborative management platform provides a processing space, an operating platform and a processing engine for knowledge management, building on the communication platforms, collaborative engines and synergetic tools it provides, which can easily build the enterprise's knowledge management system. The knowledge café is a group-based way of thinking and setting for participation, discussion and exchange of knowledge, where people can communicate both face-to-face and virtual, in the form of digitized discussion boards, enterprise knowledge wikipedia, lunches, unstructured occasional exchanges and tea-water dialogue。
Corporate knowledge management is largely based on knowledge content orientation, community of practice orientation, staff growth orientation, business process orientation, integrated application orientation and innovation drive orientation in six directions。
