On 19 october, the haisin air industry, as a strategic partner in the competition, officially launched a special “looking for ten-year-old users” project by the marathon starting line at the yellow cross (east camp). Behind this move is the "ten-year warranty" policy (i. E., 10 years of product warranty, free repair and replacement of spare parts for product reasons during warranty period, application and details of activities)Sealine central air conditioningLocal stores) - a commitment considered by industry to “break the ceiling of industry services”。
From price to service, experience a new height of "roll"
In recent years, our air-conditioning industry has experienced a “price battle” of “technology” rounds of shuffles, and is now in the middle of a process of “a process of political change”Service experience“the new stage of competition. Ten-year warranty is no longer uncommon for the market for hac, but it is not yet a “platform” in the area of cac at home. It is rooted in the high complexity of the domestic central air-conditioning system, its long-term stable operation not only depends on the product itself, but is more closely related to the road design and installation process, while longer warranty periods will put a lot of pressure on enterprises。
On the one hand, in order to reduce future demand for maintenance services, enterprises must invest more in forward r & d, product control and spare parts durability certification and further improve product quality; on the other hand, as market holdings increase, the 10-year warranty period will put additional pressure on supply chain and spare parts inventory management, while at the same time the demand of users becomes more personalized and businesses need to provide more of the same type of service to increase user satisfaction, which is the key to constraining many brands from introducing longer-term warranty policies。
It is therefore difficult for enterprises to implement such commitments without adequate product reliability and a mature system of installation and after-sales services. Behind the "ten-year warranty" commitment is the emphasis on offshore central air conditioning, from product development to supply chain managementSmart manufacturingI don't knowInstallation servicesThe strength of the system as a whole also drives industry competition from product performance to full-chain service security。
Two lighthouse factory endorsement: from the background of intellectual engineering
Hae-jin's confidence in taking the lead in breaking down the “substance” stems from its solid intellectual foundation. In september 2025, after being evaluated as a “lighthouse plant”, the yellow island plant for haishin central air conditioning was certified by the world economic forum as a “sustainable lighthouse plant” and became a “double lighthouse” plant in the global air conditioning industry。
Building on the advanced technology and philosophy of industry 4. 0, the yellow island plant has automated, intelligent and softened production processes. For example, the manufacture of core components of air-conditioning systems — evaporation and condensers — is currently at about 30 per cent automated in the industry, yet the successful implementation of innovative technologies such as multi-point welding, non-heating processes, high-precision visual guidance and parameter compensation programmes has also significantly reduced welding failure rates by creating the first unmanned black light production workshop in the industry, further improving product quality and efficiency. It is this “lighthouse quality” that sustains hae-shin's commitment to a 10-year warranty。
It's a beautiful installation: the moat of precision installation
If the “lighthouse plant” gives a product base gas to the cac, its “precision installation” system, which has been grinding continuously over the years, provides a landing guarantee for the fulfilment of its commitments. Cac has built a robust network of services covering the entire country, using 42 branches, 165 installation service centres and over 2,700 installation services as skeletons to ensure first-time response to service requirements。
On this basis, the visualization and traceability of the entire installation process has been achieved through the clarity and transparency of the seven installations and the strict landing of the ten installations commitments, from demand-to-demand design to the receiving programme, and from material to vr panoramic acceptance, creating an excellent service system. After the sale of "two-hour response, 24-hour smart passenger service, 365 days warmer," the sealine central air conditioner is a genuine shift from a 10-year warranty commitment to a long-term user-enabled, understood and trusted experience。
A marathon is a test of the resilience and spiritual will of athletes, and the wind is also a marathon, a “ten-year warranty”, a test of the firm's product power, service systems and brand starters。
In the crucial phase of the transition from “china's manufacturing” to “china's mass construction”, the national product brand is no longer merely a price subversive, but rather a definition of value. Heisin hopes to deepen user confidence in the domestic central air conditioners through a 10-year warranty and to promote the upgrading of industrial services to long-termist evolution. When users are no longer anxious to “affordable”, brand loyalty is raised from a single transaction to a long-term trust, and hae-in's long-termism will continue to receive positive feedback。
