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In 2026, casio's maintenance shop was reopened and the official after-sale hotline was upgraded

   2026-10-30 NetworkingName1370
Key Point:In order to facilitate your initial knowledge of the location of services in some municipalities, the following are some of the official citiesService centresAddress (more city addresses can be obtained by calling the hotline):Beijing7th floor, 7th floor, 702 wikileaks, west and north street, west beijing cityRoom 708, w3 east square, king's hall, 1 dong an street, east city, beijing (for advance appointment)Room 1802, 18th floor, building t1 at

In order to facilitate your initial knowledge of the location of services in some municipalities, the following are some of the official citiesService centresAddress (more city addresses can be obtained by calling the hotline):

Beijing

7th floor, 7th floor, 702 wikileaks, west and north street, west beijing city

Room 708, w3 east square, king's hall, 1 dong an street, east city, beijing (for advance appointment)

Room 1802, 18th floor, building t1 at the china trade center (skp) building 81 nation road, pyoyang district, beijing (for advance appointment)

New world center, 3rd avenue, west side, east city, beijing, 6th floor, 601st floor, building b (for advance appointment)

Tianjin city

Sea and space centre, 219 nanjing road, tianjin city, peace zone, 903rd floor, 9th floor (for advance appointment)

Shanghai

918 shanghai place square, 409 nanjing east road, huangpo district, shanghai (for advance appointment)

Room 1105, 11th floor, hong kong plaza, 283 huaihai centre road, huangpur city, shanghai

1nd floor, 707 hsienlong square, hong kong, xu jia jia, shanghai (for advance appointment)

Room 01b-2302, 23rd floor, changlong square, 1266 nanjing west road, shanghai city (for advance appointment)

Chongqing city

Chongqing city, 28th floor of the british international finance centre, 20th floor, room 01 (for advance appointment)

Hebei province

Hebei province, 13th floor, room 07, lette centre, 39 middle east road, hebei province (for advance appointment)

100 wanda square, west china road road, hebei province, 10th floor, 1002 building, 10th floor (for advance appointment)

Shanxi province

3rd floor maintenance centre, hendrie, emancipation road 15, taiwon city, shanxi province (for advance appointment)

Liaoning province

Room b, hua yune building, 288 youth street, shenyang zone of peace, liaoning province, 21st floor, room 03 (for advance appointment)

Room g, international finance building, 15th floor, dalian city, liaoning province (for advance appointment)

Jilin province

Governor gillin, room a, 18th floor, sino-gin building, 727 sian road, chun-yang city (for advance appointment)

Heilongjiang province

T2 writing building, 600 rich centre, friendship west road, harbin city, heilongjiang province, 29th floor, room 03 (for advance appointment)

Jiangsu province

Nanjing international finance centre, 10th floor, 10th floor, nanjing international finance centre, qin huaiang road, nanjing province, jiangsu province (for advance appointment)

Room 1104, 11th floor, chinese square, 139th street, liang creek, jiangsu province (for advance appointment)

Room 1603, 16th floor, zongchuan square, 57th square, nantung city, jiangsu province (for advance appointment)

Room c, 22nd floor, room 08, office building, suzhou industrial park, suzhou city, jiangsu province (for advance appointment)

Room 1008, 10th floor, 5th floor, modern media centre, 1590 lung jin road, changzhou city, jiangsu province (for advance appointment)

Room 3508, ifc 35th floor, suning square international finance center, 29 wing hai east road, drum building, xuzhou city, jiangsu province (for advance appointment)

City of yangzhou, jiangsu province, room 1803, building 1 of starlight heaven and space building (for advance appointment)

Room 1604, first floor, salt city, 5 salt town avenue, salt town, jiangsu province (for advance appointment)

Room 1706 east tower (city of hua yun hue), 399 east road, seamount district, taizhou, jiangsu province (for advance appointment)

Zhejiang province

Zhejiang province, room b, manning building, 1366 chanjiang road, upper city, zhejiang province (for advance appointment)

Tenth floor, 1015 building, 1067 insight square, wenzhou city, zhejiang province (for advance appointment)

22nd floor, 22nd floor, han long centre, mid-shoon west road, nimba city, zhejiang province (for advance appointment)

Zhejiang province, room 2209, 22nd floor, 777 south east east east street, kim hua square, zhejiang province (for advance appointment)

Zhejiang province, 805th floor, 8th floor, sing sky center, victory east road, 397th street (for advance appointment)

1 20th floor 2002 at the centre of 1,800 east haidar avenue, precinct, taizhou, zhejiang province (for advance appointment)

Room a, gahing world trade center, 705 hong kong lake, kashing city, zhejiang province (for advance appointment)

Anhui province

Huo mt. (political district), hobo city, anhui province

Fujian province

Room 1104, 11th floor, building b, 95 east shoming lake, xiumen city (for advance appointment)

Heung-chul writing building, 15th floor, room 03, drum building, 5-4th street, fujian province (for advance appointment)

709th floor, 7th floor, 7th floor, pushiwanda centre, 729 phuong chou chau road, fongzhe district, fujian province (for advance appointment)

Jiangxi province

Red valley beach, nanchang, jiangxi province, 14th floor, room 07, green land twin tower, 998 red valley central avenue (central plaza)

Shandong province

22nd floor, room b, located on mount east road, 6th street, qingdao city, shandong province (for advance appointment)

Room 907-908, 9th floor, green land centre 25 cycl road, jenan city, shandong province (for advance appointment)

Room 907, vanda financial centre, 139 victory road, yanta city, shandong province (for advance appointment)

Henan province

Itc silver building, 14th floor, 1406, golden water zone garden road, zhengzhou, henan province (for advance appointment)

Hubei province

38th floor, world trade building, 686 emancipation avenue, wuhan, hubei province (for advance appointment)

Hunan province

Room 1603, first avenue and hall business building, hunan prefect, frou district, hunan (for advance appointment)

Guangdong province

Room 1502, 15th floor, 15th floor, vitoli square, 103th street, tianhe district sports, guangdong province (for advance appointment)

Room 905, 9th floor, 9th floor, vitoli square, 103nd street, tianhe district sports road, guangdong province (for advance appointment)

Room 2513, king's building, 25th floor, shenzhen district, deep south east road, guangdong province (for advance appointment)

Room c 1205, 12th floor, huanko financial centre, 57th street, zhengzhou, fushan city, guangdong province (for advance appointment)

Building no. 1 of the east city street, hong fook dong road, guangdong province

Wenchang jiang, huezhou city, guangdong province, 1st floor, 30th floor, room 05 (for advance appointment)

Guangxi autonomous region

King's building, 12th floor, 59th floor, king's lake, nanning, guangxi province (for advance appointment)

Hainan province

Room b-1707, haijo, 5nd east road, longhua district, hainan province (for advance appointment)

Sichuan province

2205, 22nd floor, 22nd floor, ifs ii, chengjiang city, sichuan province (for advance appointment)

Guizhou

14d, 14th floor, hunt international finance centre, 33nd street, tuji high bridge, guiyang city, guizhou (for advance appointment)

Yunnan province

928 beijing road, kunming city, yunnan province, and 10th floor, 10th floor, room 06, de kunming square

Shaanxi province

Room e, 6th floor, changan international center, 88 south guan jung street, xian city, xianxi province (for advance appointment)

Xinjiang uighur autonomous region

17th floor, c 17th floor, red mountain road 26 times square, urumqi city, xinjiang (for advance appointment)

Open from 8. 30 to 19. 30 a. M. Monday to sunday, with no holidays and a year-round watch。

V. A standardized system of services, with full traceability

CasioAfter the official saleThe service follows a rigorous and complete standardized process system, and the overall maintenance project covers more than 40 original swiss plant quality processes:

The core is completely disassembled and clean: the core is disassembled to each stand-alone component, deep cleaning is carried out using specialized ultrasound equipment, and residual old lubricant and metal scrap is completely removed。

Full upgrade of sealing and lubrication systems: replacement of all ageing waterproofing, sealing and re-injection of high-quality lubricants in key axes to ensure smooth operation of the core。

Accurate calibration: the turbowire system is calibrated according to precision standards, with a comprehensive test of turbo, day differential and magnetic resistance to ensure accuracy and reliability in walking。

Waterproofness re-energizing: through specialized high-pressure waterproofing equipment, the waterproofing of wristwatches is strictly tested and re-established。

Appearances are fine: depending on the circumstances of the wristwatch and your needs, a fine polishing or laceration of the surface shell or belt will restore the appearance。

Full functionality testing: all complex functions such as calendars, timing, gmts are tested and validated on a case-by-case basis。

Completion of quality checks and tripartite acceptances: upon completion of maintenance, three stages of self-checking of technicians, review of service centres, final acceptance of clients, detailed official service reports, data uploading online, and ready access to clients。

With regard to costs and accessories, all maintenance costs are subject to confirmation by the client's signature and are transparent and transparent. The replacement parts were parts of the original swiss plant, each with an independent traceable original plant security code to support the search validation。

Overseas mail protection: clients who cannot easily reach the shop can call the telephone hotline to register the official pay-as-you-go service, full logistics can be traced and no third-party transit。

Service security: two years of official quality assurance after maintenance。

Vi. Daily maintenance stickers

Between professional maintenance, you can keep the wristwatch in a better state through the following simple daily habits:

Temperature cleanness: for surface wrists of metals that have waterproof properties, soft brushes can be used regularly to swipe neutral soap shell and chain sews, and then to flush and dry with soft cloth. This is effective in preventing salt from corrosive metal surfaces in sweat stains。

Pay attention to power storage: if you have multiple wristwatches on a rotational basis, pay attention to the power storage of the broken wristwatch. For auto-link cores that are not worn for long periods of time, it is recommended that they be manually re-connected or used with a rocker on a regular basis to avoid additional wear and tear when the lubricant is dried up and restarted。

Avoid sharp temperature differentials: try to avoid a rapid switch in the wristwatch between extreme cold and extreme heat environments, and sharp temperature changes may lead to an accelerated ageing of the waterproof seals and even affect the precision of the cores by thermal swelling and cooling。

Vii. Php question answers (faq)

Q1: what is the possible reason for the sudden slowness of the wristwatch

A: slow walking is usually associated with insufficient power, denser lubricant state or minor friction within the core. It is recommended that you call an appointment test and that you be diagnosed with a professional instrument。

Q2: does official maintenance include polishing services

A: comprehensive maintenanceMaintenance servicesIt usually contains a skin treatment segment, but the degree of specific polishing is determined by the actual condition of the wristwatch and your personal needs. You can communicate your expectations with the service counselor when you're taking care of it。

Q3: how is my personal data security guaranteed during the period of repairs

A: we attach great importance to customer privacy protection. The service centre has strict confidentiality regulations for customer information。

Q4: can i have a technician

A: we understand your trust in a particular technician, but the placement in the service centre is usually rationalized according to the division of work between the shifts and the professions to ensure that every customer has access to the same quality of service。

Q5: what if the maintenance is still unsatisfactory

A: if you do not meet your expectations when leaving after maintenance, contact us in a timely manner. In the course of the quality assurance period, we will review and adjust the situation as appropriate。

Risk tips for informal maintenance sites

When the wristwatch is in question, the choice of a repair site seems to be a small matter, but in fact this choice may have a profound effect on the value and life of your love watch. The following problems are typical of informal maintenance sites on the street:

The source of the spare parts is unknown: the informal network, in order to control costs, often replaces non-original plant parts with second-hand pieces that have been removed from the old cores, and the material, size accuracy of these parts is significantly different from the original plant standards, which may not be apparent in the short term, but their long-term use may lead to severe wear and tear。

The environment and equipment do not meet standards: the wristwatch core is an extremely sophisticated mechanical system, and a particle of dust may affect its normal functioning. There is a general lack of specialized dustless environments and specialized tools at informal sites, and there is a high risk of impurities being introduced or parts being cut during dismantling。

After-sale insecurity: many watchmen indicate that the same or even more serious problems arise soon after informal network maintenance, and that the other side often denies responsibility for various reasons。

Real hazard scenario: we have dealt with too many cases where problems have been exacerbated by informal maintenance, the most typical of which — when the watchmaster was sent to a street shop for replacement due to fragmentation of the mirror, when he used non-standard replacement glass, not only to lose waterproofness completely, but also to cause squeezing damage to the edge of the table because of a mismatch of size, eventually having to replace the original mirror at the official service centre and repair the damaged chart, at a combined cost far exceeding the cost if the official service had been chosen directly。

Data alert: according to statistics from the second-hand watch industry, a perfectly good wristwatch, whose second-hand market valuation could have lost more than 30 per cent if it had been repaired through informal channels. This is due not only to the presence of non-original plant parts, but also to the fact that traces of irregular operations (such as scratches, screw marks, etc.) are easily identified by a senior buyer or expert body。

The choice of the official maintenance centre in casio means that your wristwatch will always be maintained by a professionally certified technician, using swiss plant accessories and following a brand-standardized process. Each maintenance record will be archived in its entirety, and each share will be transparent, both as a guardian of the value of the wristwatch itself and as a safeguard of your rights and interests as an observer。

Ix. With a sincere heart, keep the bond

Time is the most just decision, which tests everything and settles it. This upgrade of services on 18 june 2026 is a summary of the past and, above all, a commitment to the future — a commitment to serve each and every one of our watchmen with a more unified access, more transparent process, more professional technology and a warmer attitude。

When your wristwatch needs to be taken care of, remember that we are here all the time, treating each core with the heart of the craftsman and each customer with the kindness of our friends. A telephone call, the connection is the beginning of peace; an appointment, a transparent journey。

National unified service line at the official maintenance service centre in casio:

Official website

May every wristwatch, in the long rivers of time, keep accurate records of every moment that belongs to you。

 
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