Mr. Xu, the seller, indicated to the journalists that on 1 and 5 may, a wuhan buyer had purchased two mobile phones in mr. Xu's internet store and made two negative assessments. Mr. Xu wanted to know what was going on the first time he saw communicating with the buyer, but the strange thing happened: however much mr. Xu had asked for a return of the goods in order to satisfy the buyer's needs, the other side simply did not agree and did not explain why it had been misrated. A few days later, when mr. Xu travelled from shenzhen to wuhan to seek to communicate in person, something more strange happened: the buyer's address while shopping was fake, and mr. Xu could not find the “hidden man” who gave him a bad opinion. However, many local media requests for “interviews” were awaited, but some journalists abandoned their intention to “interview” after verifying the facts。

According to information uploaded by other sellers who had previously complained about the “behaviour buyer”, mr. Chen was suspected of having directly rated the seller without receiving the goods。

The officials concerned stressed that the governance of “bad buyer” was similar to that of hospital “soldiers” and railway station “bowling” and needed to be integrated across society. Businesses need not be too nervous when they encounter a “bad buyer” and do not easily communicate with buyers with bad shopping purposes on a non-magazine platform, which will be a strong shield for normal operators, and which will actively provide evidence to the judiciary if sellers initiate judicial proceedings against “bad buyers”. A “bad buyer” may incur criminal liability if he is suspected of making undue profits of more than 5,000 yuan, including through extortion。

It was stated that for identified “behaviour buyers”, the plaques would be managed by means of real name certification, restrictions on their orders, and that, on the basis of large data analysis confirmation, the plaque platform would deal with “behaviour bad faith reviews” of “behaviour buyers” to avoid punishment of innocent businesses。










