A leak in the bathroom/ the repairs were met by “apostille assassins” and the leak was not stopped at a cost of $3,500. In spite of this anger, ms. Hu, a citizen, complained to the zinnan market supervisory authority。
Ms. Hu recalled that, beginning in july 2025, her upstairs toilet pipes continued to see water and were becoming increasingly problematic. On 8 april this year, she contacted tianjin-han blue water protection engineering limited for door-to-door maintenance through the crafts gang platform. The maintenance staff pierced the upstairs bathroom tiles and injected glue into the holes. No tiles were removed and no pipes were replaced。
After the repairs were completed, the workers claimed a total of 29 pounds of glue injected at a total cost of $4,500, which was actually charged at a discount of $3,500. Ms. Hu paid and one day it was found that the maintenance area was still leaking。
Ms. Hu's online inquiries revealed that similar adhesive water maintenance was at a much lower market price than the amount she paid, and that she suspected herself of having encountered the so-called “adhesion assassin” (misrepresentation of the amount and cost of glue). Ms. Hu immediately contacted the company to request a refund, which was refused. She also complained to the craftsmen's platform and did not respond。
When ms. Hu complained to the 23602777 hotline in tianjin daily newspaper, journalists called the hotline for the craftsmen's platform and received the same reply: “it has been recorded that a reply will be received as soon as possible.” as of the submission, however, no response had been received。
Subsequently, the journalist contacted the director of tianjin-han blue water protection engineering ltd., who stated that $3,500 was not just a glue charge and that it included a consolidated offer for “dismantling tile pipes” and “a subsequent 10-year quality assurance”. Currently, due to complaints, ms. Hu's cost of $2500 has been refunded and leak points have been repaired. The director did not respond to a range of issues such as glue brands, sources, etc。
Journalists contacted a number of renovation companies and found that only $2,000 would be required for waterproofing of the entire bathroom, which covers an area of about 8 square metres。
According to the zinsan market supervisory authority, complaints have been received and further checks are being conducted on the rates, quality of maintenance and qualification of the materials used by the companies involved。
