First, you need to log in to your kyoto account. At the top right corner of the front page, click "my kyoto" into the personal center. Select “my order” on the personal center page to find the order you want to exchange。
Ii. Choosing to exchange goods after applying for sale
On the order details page, you can see the " after application " button and click on the after application page. When applying for a page after sale, you need to choose the type of service to be “exchange of goods” and to fill in the reasons and desired mode of exchange. Please make sure that the information you have provided is true and accurate, so that kyoto can process your request for goods exchange as soon as possible。
Iii. Waiting for approval and recommending commodities
After you have submitted your application, you will have your request to exchange goods reviewed. You will be notified of the successful exchange of goods or the need for additional information. According to the notification, you will need to return the goods that will need to be exchanged to the address specified in kyoto. When you return the goods, you are advised to keep the original packaging and accessories of the goods for inspection and inspection in kyoto。
Iv. Waiting for receivation, checking commodities
After sending the goods back, you need to wait for the goods to be received and accepted. After receiving and inspection, you will receive new goods or refunds. When new commodities are received, you must carefully check their quality to ensure that they meet your requirements。
Special cases
In exchange for goods, you can contact the kyoto passenger service for processing in a timely manner. The kyodong service will provide you with appropriate solutions。
With the above steps, you can easily complete the kyodong exchange process. The kyodong exchange service is designed to provide consumers with easier and more efficient shopping experiences, and to provide you with quality after-sales services while enjoying internet shopping。
