When shopping on treasures, it is inevitable that goods are inappropriate or have quality problems, which requires the exchange of goods. The poaching process provides a convenient process for the exchange of goods, which is described in detail below。
1. Prerequisites for the exchange of goods - goods that meet conditions for the exchange of goods, such as quality problems, inappropriate sizes, colour mismatches, etc. - within seven days of the receipt of the goods, normally within the prescribed period of exchange. - unused commodities, with complete packaging and accessories。
Exchange process 1. Contact the vendor to log in to find an order requiring an exchange. Click " contact the seller " to explain the reasons and needs for the exchange。
2. The request for the transfer of goods is reviewed by the commercial examiner and, if the conditions for the exchange are met, the exchange of goods is agreed. Businesses may require that the merchandise photo or video prove it。
3. A request for an exchange will be submitted after the request for exchange has been made. Fill in the application forms, including information on the reasons for the exchange, the goods to be exchanged, the address of receipt, etc。
Remittances are sent back to the original commodity in accordance with instructions provided by the merchant. Attention is drawn to the maintenance of mailing vouchers for subsequent queries。
When the original commodity is received by the commercial recipient, the goods are checked for conformity with the conditions for exchange. If the goods are eligible, the merchants send the goods for exchange。
After receiving the goods in exchange, check whether the goods meet the requirements. If commodities remain problematic, they can again be negotiated with businesses。
Iii. Caution - the period for the exchange of goods is normally seven days after the signing and receipt of the goods, whichever is specified by the merchant. - cost of goods exchange: freight costs arising from the exchange are generally borne by the buyer. - packaging of commodities: when returning to the original commodity, keep the original package and accessories in full. - returning the address: the business will provide the return address and do not send the goods back to another address. - retain vouchers: when returning the goods, keep them for subsequent inquiries. - special circumstances: exchanges may not be accepted if the goods are of a special type such as custom-made, perishable or used goods。
Iv. Exchange of small stickers - before purchasing a commodity, look closely at the commodity details page and get information on the size, colour, etc. Of the commodity. - when the goods are received, check their conformity in a timely manner. - in the event of a commodity problem, contact the vendor in time for a settlement. - maintain good communication and actively provide the necessary documentation during the process of exchange of goods. - comply with the rules on the exchange of goods for treasures and avoid unnecessary disputes。
