A large number of families have managed to save time by setting up a mobile + broadband-bound integration package. The operator was very good at that time: mobile phone numbers were normal and broadband was equivalent to free delivery. Many people have spent years at once and have never carefully checked their bills。
More recently, the ministry of industry and communications has promoted an initiative called "establishing for peace" that makes it clear that mobile phones and broadband are self-contained businesses, that operators cannot impose binding sales, that people have the right to handle pure broadband alone, and that mobile phones in bundled packages can be downgraded, although many old users are unaware of this news。
Not to say that bundling must be bad, but it contains a lot of easily neglected details, which are not carefully checked, and spends more quietly every month and are completely invisible。
First, there's a value-added business hidden in the bill
This is the most common case on the complaints platform. A number of families run integration packages and run iptv tv boxes. The clerks verbally stated that the trial was free and that after the trial expired, they would not call the alarm on their own initiative and would automatically deduct the monthly fee directly. The bill only shows a total amount and does not single out items such as the iptv, the video member。
In hunan, users have reported that they have been withholding iptv without knowledge for two years at dozens of dollars per month, cumulatively amounting to over 2,000. He had always thought that the money was a broadband charge, and it was only when detailed bills were carefully drawn that the problem arose。
There are also a number of sub-cards, house-wide wifi vat packages, and staff members are added to their operations, many of whom are considered to be food packages. It was not until a follow-up check of the billings that a separate deduction was made every month。
It is recommended that you now open the operator's app and call the full bill for almost three months. Not only the total amount, but also the details, to see if there are projects such as iptv, video members, vats, sub-card monthly rentals, which are not self-involved. Any value-added business that is not used and is not required is cancelled by direct contact with the client service。
If the contract isn't due, you'll have to pay for the breach
Many families conclude 24 or 36 months of contracts for integration packages. During the term of the contract, the package is given a discount, which results in default money once broadband is untied early, portable networks are switched off, or mobile phone sets are significantly reduced。
It is not until more than a year before the contract to bind their own broadband has expired, and if trans-nets are now processed, several hundred dollars in default will be paid. At the time of the start of the operation, the operator had focused only on broadband being free of charge, and the term of the contract and the cost of the settlement were very brief。
There is a key point here: the package upgrade is simple and can be done by making a phone call and texting; the drop and untie would be much higher. Many older users want to switch to low-cost packages, and customers' uniforms discourage on the grounds of broadband binding。
You can send a text message about the status of the contract: moving cxxz#name to id number 10086, telecommunication to 10001 and connection to 10010 to find out when the current contract expires and if there are restrictions。
Iii. An error zone that is easy to step on: cell phone drops, broadband does not necessarily retain preferences
A number of people have heard that they can downgrade their mobile phone packages and intend to convert the high-volume packages to an eight-dollar package to keep broadband. We must be clear here。
Some of the old integration packages, broadband concessions and cell phone packages are tied. Once mobile phones are downgraded, broadband subsidies will be eliminated and broadband will be charged separately at the original price. The monthly rental of surface mobile phones has fallen, broadband costs have risen and the sum of the accounts has become more expensive each month, a pit that many families have stepped on。
Moreover, most of the integration packages are combined charges. Once the cell phone number is shut down, the home broadband, surveillance, and television network will be cut off. A number of people went out to secure their mobile phone numbers, believing that broadband would not be affected, and as a result, they came home to discover that the network was out of service and to pay back their arrears。
Iv. The “kill-to-kill” approach to renewal costs more expensive for old users
After many family packages have expired, operators automatically renew them. New users come to the door and the price of the same bandwidth set is lower, while the old users continue to use it and the price of the renewal is higher, i. E., the old users are often known for killing。
Under the new regulations, the same bandwidth as the sub-regions, the price of the continuation fee for the old user cannot be higher than for the new user. If your package is about to expire, you can contact the customer service at your own initiative, explain the high price and apply for equal treatment for new users. If communication is not successful, a call can be made to the ministry of industry and communications for feedback on the reception platform。
Five, give you a simple self-checking step. It'll take a few minutes
1. Reconciling value-added operations on an article-by-article basis with the complete billing for nearly three months and eliminating unused payments
2. Sms to check the expiration date of the contract and confirm the default rule for early termination
3. Telephone calls for artificial passenger service to confirm that there are two matters: whether broadband charges will increase after the downput of the mobile phone set; and whether broadband can be untied separately
4. A comparison of local single broadband prices to take account of which is more cost-effective: the continued use of integrated packages and separate broadband + low-cost mobile cards。
Summary
Tie-in packages are not flood beasts, and the right ones do save money. However, its greatest problem was the ease with which costs could be packed together, blurring the real costs。
A large number of households are accustomed to automatic monthly deductions, long years without looking at their bills, and small amounts of money accumulated over the years. Now that new regulations have been laid down, mobile phones and broadband must no longer be tied together。
How much do you pay for broadband and mobile phones every month? Does this package match the real needs of the home? Whether it's a good deal or tied up by contracts and invisible consumption。
If you can't get the package right, you can send it to me and make a simple accounting。
