The tv's out of order. How far is it going to go? Are we going to get the functions back to normal or just turn on the screen? You look at this seemingly ridiculous problem, but it actually happens in life. In recent days, a mr. Chen from nanchang city has been troubled by the issue of television maintenance。
According to mr. Chen, the television station in his home had suddenly collapsed shortly before, was completely inoperable and, on 15 may, he placed a bill on the woodpecker's electrical repair platform and asked the master to come and repair it。
“after the inspection, he (the maintenance master) said that the main plate was broken because i couldn't turn it on, he said that the main plate was broken to change the main board, he said $420, i said yes, and then i paid the deposit of $200.” mr. Chen said。
In the afternoon of 18 may, the maintenance master brought the master board, which, according to chen, was not working well。
“when he went up, his main panel was wrong, he said it was wrong, the model was wrong, i said it was a little bit expensive, and i said i just checked it out, and it was only $80-100, and finally it was $150 for materials, $150 for work, and $300 for maintenance.” mr. Chen said。
Upon his return, the maintenance master replaced the main panel and re-installed it, which was then debugged and the television was finally operational。
"i felt so good after the repairs, i used to look at this tv, and now i want to download a player, and he says you don't want to download it, he says you can't read it, you can only use it as a monitor." mr. Chen told the reporters。
Mr. Chen's home purchase of two same branded televisions and his knowledge of the performance parameters of television in the ordinary days, found that after replacing the main panel, the television showed a total memory of only 1. 5 g, as compared to his original 2g memory, which was the reason for his decision on the equipment cardon, and mr. Chen was surprised by the statement given by the maintenance master。
“he says you're on, and i can turn you on now. At least you have to change me to the same memory board. You can't get me a board that can't be used. You can't say i'm on it。
The view on television maintenance varied, but the maintenance master indicated that he had a tight schedule and had to go to the next door for maintenance。
“i called the company, which said he would pick up, and he said that you let the master go, that the master took the master board and removed it from him. The day after the complaint platform returned a call, i told him the whole story, that he wanted to know what had happened to him and that he had not returned to me since he learned。
While the television was not actually maintained, the woodpecker platform sent mr. Chen the documentation for the completion of the maintenance confirmation, directly crediting him with a deposit of $200 as maintenance costs。
On the afternoon of 23 may, mr. Chen again contacted the platform on this issue. “mr. Chen: my claim is that either he comes to fix my tv or he returns me the deposit of $200. Either it's all returned or it's repaired.” the woodpecker maintenance platform is responding。
On 24 may, mr. Chen was contacted on the woodpecker maintenance platform to propose a full refund of $200, which was successfully returned at 11 p. M. After receiving mr. Chen's approval. Thus, the dispute over the maintenance of television finally ended。
